Elevar Privacy Policy.

Who We Are.

Elevar (referenced as “we”, “us”, “our”) is committed to protecting your privacy and ensuring transparency over how we collect, use and store your personal information. This Privacy Policy outlines our obligations under the Privacy Act 1988 (Cth) and the associated Australian Privacy Principles (APPs).

What is personal information and what information do we collect

Personal information is information or an opinion about an identified or identifiable individual. We may collect personal information
such as:

Name, title, contact details (e.g., email address, telephone number, business address)
Company / organisation name (for corporate clients)
Role or position within company
Business-relevant information submitted via contact forms, service enquiries or support requests
Any other information you voluntarily provide to us (e.g., via email, phone, or web form)

We may collect this information directly (e.g., when you contact us, fill in a form, subscribe to newsletters, request information) or indirectly (e.g., via website cookies, web logging, analytics), where applicable.

Why we collect your personal information (Purposes)

We collect personal information for the following purposes:

To respond to your enquiries and provide you with information about our services
To deliver services you request (e.g. project scoping, proposals, consultation)
To support contractual and business relationships (e.g. quoting, invoicing, support, account management)
To send you marketing or promotional communications if you have opted in (with ability to unsubscribe)
To comply with legal, regulatory or audit obligations
To maintain records and communications for administrative, legal or compliance purposes

Disclosure of personal information

We will not disclose your personal information to third parties except:

Where you have given consent.
Where needed to provide services (e.g. subcontractors, advisors, partners), and only to the extent required.
Where required or authorised by law;
Where otherwise permitted under applicable privacy laws.

If we disclose information overseas (e.g. to a partner or cloud provider outside Australia), we will provide information about where that disclosure may occur (or seek consent where required).

Data storage and security

We store personal information in a manner that protects it from misuse, unauthorised access, loss or disclosure. Where applicable, we implement appropriate technical and organisational controls (e.g., encryption, access controls, secure servers). When personal information is no longer required for the purposes for which it was collected, we will take reasonable steps to securely destroy or de-identify it, in accordance with our retention policy.

Access and correction

You may request access to personal information we hold about you and ask to correct or update it if it is inaccurate, incomplete or out-of-date. To request access or correction, please contact us using the contact details below. We may require proof of identity before granting access.

Complaints or enquiries about privacy

If you have any questions or concerns about how we handle your personal information, or wish to make a complaint, please contact us at the details below. We aim to respond promptly and fairly.

Contact: info@elvar.com.au or privacy@elevar.com.au

Policy updates

We may revise this Privacy Policy from time to time (e.g., to reflect changes in law or our business practices). The updated version will be published on our website, and we encourage you to check it periodically.